Full Audit case file
Prioritized issue list, deterministic CPT & Medicare-reference benchmark check, charity-care eligibility screen, plan-type-specific 5-step action plan.
Done-For-You medical bill dispute — $149
Upload the bill once. We handle the fight.
When your bill is big enough that “DIY this weekend” isn't going to happen, BillBusted Done-For-You is the concierge tier: we audit the bill, draft the dispute, send it to the provider, copy the insurer, and run automated 14, 30, 60, and 90-day follow-ups. You upload once. We do the rest.
- About 73.7% of patients who dispute a medical bill receive a correction (JAMA Health Forum, 2024).
- Average overcharges on hospital bills above $10,000 run roughly $1,300 (AARP, 2024).
- Refunds available for duplicate charges, failed processing, or technical issues. Full refund policy.
What's included
Everything in Full Audit, plus we do the work.
Done-For-You is the Full Audit ($49) plus active dispute submission and follow-up. The deliverables aren't a binder you read alone — they're the work we run on your behalf.
Dispute letter drafted & sent
BillBusted writes the formal dispute letter, has it reviewed for your specific facts, and sends it to the hospital billing office with the insurer copied.
14-day follow-up
Automated check-in: did the provider acknowledge the dispute? If not, we send a second letter and escalate to the patient advocate.
30-day follow-up
Status request, with a copy to the patient advocate or compliance officer if the original recipient went silent.
60-day follow-up
Escalation to the state insurance department, CMS (for No Surprises Act / GFE cases), or DOL EBSA (for self-funded plans) depending on plan type.
90-day final escalation
Final escalation letter plus a summary report to you with everything sent, every response received, and the recommended next move.
When Done-For-You is the right tier
Three rules of thumb.
1. The bill is over about $5,000. Average overcharges on hospital bills above $10,000 run roughly $1,300 (AARP, 2024) — the $149 fee pays for itself many times over at that scale.
2. You don't have time to handle scripts and letters yourself. Medical bill disputes succeed on persistence, and Done-For-You is built to keep going through 90 days of follow-ups without you having to remember.
3. The bill is already in or near collections. The faster a written dispute lands with the provider, the better your protection from collection escalation. We start the clock for you within 24-48 hours.
What we don't promise
The honest framing.
BillBusted Done-For-You does not guarantee a savings amount, a successful dispute, or a specific legal or insurance outcome. We are not your lawyer, your doctor, or your insurance broker. We are an AI-assisted, plain-English bill dispute service that pursues the dispute with the right authority for your plan type.
About 73.7% of patients who actually dispute a medical bill receive a correction (JAMA Health Forum, 2024). Persistent follow-up is the single biggest predictor of being inside that 73.7%. We're built to be the persistent follow-up.
Trust & security
Where your bill data goes.
Step
How we handle the data
Upload
Transferred over TLS. Stored in Supabase Postgres with row-level security, encrypted at rest. Vercel Blob as fallback for large files.
AI audit
Documents are sent to OpenRouter-hosted language models for line-item extraction and pattern matching. We never train on identifiable bills without separate explicit consent.
Dispute letter
Generated as a PDF and sent via Brevo to the provider billing office, with you and the insurer on copy. Stored in your case file so you can re-download it.
Follow-ups
Automated through Supabase cron + Brevo. Every email we send to the provider is also delivered to you so you have a complete paper trail.
Retention
Case files retained up to 12 months after order so we can handle follow-ups, then deleted on request or at the end of the retention window. See privacy policy.
Done-For-You FAQ
The questions buyers actually ask.
What does the Done-For-You medical bill dispute include?
The Done-For-You medical bill dispute includes the full BillBusted Full Audit (prioritized issues, CPT and Medicare-reference benchmarks, charity-care eligibility check), plus dispute submission to the provider, the insurer copied, and automated 14, 30, 60, and 90-day follow-ups. About 73.7% of patients who actually dispute a medical bill receive a correction (JAMA Health Forum, 2024), and Done-For-You exists so persistent follow-up actually happens.
How long does Done-For-You take from upload to submission?
Done-For-You typically goes from upload to dispute submission within 24-48 business hours. The AI generates the case file within minutes; a quick admin review confirms the letter is well-aimed for your specific facts before it goes out. Up to 49% of medical bills contain at least one error (CFPB, 2023), and starting the dispute clock early keeps the bill inside the pre-collections window for most providers.
Is the $149 Done-For-You fee refundable?
Done-For-You reports are generated and delivered digitally, so all sales are final once an analysis report has been created. The $149 fee is refundable only for duplicate charges, failed processing, the wrong document analyzed due to a BillBusted error, or technical issues that prevent delivery of your report. Up to 49% of medical bills contain at least one error (CFPB, 2023). Email hello@billbusted.com within 7 days and we will first try to reprocess.
What if my dispute does not succeed?
If your dispute does not succeed in the first round, BillBusted Done-For-You automatically runs 14, 30, 60, and 90-day follow-ups and escalates to the appropriate authority — state insurance department, CMS, or DOL EBSA — based on your plan type. About 73.7% of patients who actually dispute receive a correction (JAMA Health Forum, 2024). Persistent follow-up is the difference between getting heard and getting ignored.
When should I choose Done-For-You vs the Resolution Pack?
Choose BillBusted Done-For-You when your bill is over about $5,000, already in collections, or you simply do not have time to manage scripts, letters, and follow-up calls yourself. Average overcharges on hospital bills above $10,000 run roughly $1,300 (AARP, 2024), and the $149 fee pays for itself on bills that size. Choose the $29 Resolution Pack for smaller, simpler disputes you want to run yourself.
Stop reading. Start the dispute.
If the bill is over $5,000 or you're running out of time, this is the tier built for that.
All sales final once your report is generated. Refunds are limited to duplicate charges, failed processing, or technical issues. Read the refund policy.